Returns & Exchanges
At Allpowers, we stand behind the quality of our portable power solutions and offer a 30-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to assist with a seamless return or exchange process.
Initiate Your Request
Contact our customer support team at [email protected] within 30 days of delivery with your order number and reason for return.
Receive Authorization
Once your request is approved, our team will provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Pack and Ship
Securely pack the device in its original packaging including all cables and accessories, clearly marking the RMA number on the outside of the box.
Inspection and Refund
After receiving and inspecting your returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing